{"id":9213,"date":"2024-03-06T10:39:20","date_gmt":"2024-03-06T10:39:20","guid":{"rendered":"https:\/\/www.estreamnetworks.net\/enterprise\/?page_id=9213"},"modified":"2024-03-06T10:45:23","modified_gmt":"2024-03-06T10:45:23","slug":"sales-supervisor-retail-sbu","status":"publish","type":"page","link":"https:\/\/www.estreamnetworks.net\/enterprise\/career\/sales-supervisor-retail-sbu\/","title":{"rendered":"Vacancy – Sales Supervisor – Retail SBU"},"content":{"rendered":"

Vacancy<\/strong><\/span><\/h1>\n

Position: <\/strong>Sales Supervisor -Retail SBU<\/span><\/p>\n

Report To: <\/strong>Business Manager – Retail SBU<\/span><\/p>\n

Employment Type: <\/strong>Permanent<\/span><\/p>\n

Supervises:\u00a0<\/strong> Tele Sales Team<\/p>\n

Gender: <\/strong>Male<\/span><\/p>\n

Location: <\/strong>Victoria Island Lagos<\/span><\/p>\n

 <\/p>\n

Job purpose<\/strong><\/span><\/p>\n

As a Sales Supervisor, you are responsible for achieving maximum sales growth and account penetration within the assigned product line, territories and market segment.<\/span><\/p>\n

Responsible for generating new sales by leading a team of Tele-Sales agents using the agreed sales strategy to meet the SBU and organizational revenue targets.<\/span><\/p>\n

Duties and responsibilities<\/strong><\/span><\/p>\n

Sales Insight and Integration <\/strong><\/span><\/p>\n

    \n
  • Work with the Business Manager in developing and implementing sales vision, strategic sales plan, sales models and sales polices for the SBU.<\/span><\/li>\n
  • Strategic management of the Telesales team in order to meet and surpass set targets.<\/span><\/li>\n
  • Prepare different periodic sales reports for your Business Manager.<\/span><\/li>\n
  • Stay updated with industry trends and provide insights and recommendations based on sales data and market trends.<\/span><\/li>\n
  • Develop Standard Operating Procedure (SOP) for the SBU.<\/span><\/li>\n
  • Work with the Business Manager in developing product positioning and messaging that differentiates e.Stream from her competitors.<\/span><\/li>\n<\/ul>\n

    Technical\/Analysis and Problem Solvig \u00a0<\/strong><\/span><\/p>\n

      \n
    • Effective and timely daily resources planning \u2013 human and material towards achieving daily set sales and revenue target.<\/span><\/li>\n
    • Actively acquire new subscribers and nurture existing ones. Turning both into long-term relationships.<\/span><\/li>\n
    • Archive product sales volume, solution mix and selling price by being current with changing trends and competitors.<\/span><\/li>\n
    • Recommend adjustment in selling prices by monitoring competitors.<\/span><\/li>\n
    • Provide Training, Coaching, and mentoring of new recruits to deliver high-performing result at all times.<\/span><\/li>\n
    • Oversee day-to-day sales operations, solve problems that are sales impacting with speed and efficiency.<\/span><\/li>\n
    • Foster a positive and collaborative team culture within Retail SBU in-order to maximize productivity.<\/span><\/li>\n<\/ul>\n

      Interpersonal, Relationship Management & Active Collaboration<\/strong><\/span><\/p>\n

        \n
      • Active collaboration with the Marketing team to provide top quality marketing engagements for a larger audience or defined regions.<\/span><\/li>\n
      • Actively collaborate with other departments (especially NO and General Service) in achieving the daily set targets.<\/span><\/li>\n<\/ul>\n

        \u00a0<\/strong>Communication<\/strong><\/span><\/p>\n

          \n
        • Provide regular update to the Business Manager<\/span><\/li>\n
        • Seek useful feedback from the Business Manager<\/span><\/li>\n
        • Generate and submit periodic report of sales activities to the Business Manager<\/span><\/li>\n<\/ul>\n

          Customer Focus<\/strong><\/span><\/p>\n

            \n
          • Identify customer needs and suggest appropriate service.<\/span><\/li>\n
          • Provide platforms to receive customer\u2019s feedback.<\/span><\/li>\n<\/ul>\n

            Education and Work Experience<\/strong><\/span><\/p>\n

              \n
            • BSc in any social science.<\/span><\/li>\n
            • Minimum of 2 years work experience as a sales team lead.<\/span><\/li>\n
            • Possession of relevant sales certification, such as Certified Sales Professional \u2013 CSP will serve as an added advantage.<\/span><\/li>\n
            • Has relevant ISP industry experience in sales, retail marketing and digital marketing.<\/span><\/li>\n<\/ul>\n

              Competency requirement<\/strong><\/span><\/p>\n

              \u00a0<\/strong><\/span><\/p>\n

              Skills & Abilities<\/strong><\/span><\/p>\n

                \n
              • Data Analysis.<\/span><\/li>\n
              • Team Leader.<\/span><\/li>\n
              • Digital marketing.<\/span><\/li>\n
              • Effective communication.<\/span><\/li>\n
              • Ability to sell using diverse closing strategies.<\/span><\/li>\n
              • Solid understanding of retail sales processes and customer handling.<\/span><\/li>\n<\/ul>\n

                KPAs<\/strong><\/span><\/p>\n

                 <\/p>\n

                  \n
                • Deliver revenue targets.<\/span><\/li>\n
                • Growth in subscriber base<\/span><\/li>\n
                • Ensure high-level customer satisfaction after sales.<\/span><\/li>\n
                • Strict compliance to e.Stream ISO 9001 procedures<\/span><\/li>\n<\/ul>\n

                  Working conditions<\/strong><\/span><\/p>\n

                    \n
                  • The incumbent will be stationed at e.Stream\u2019s Head Office or assigned to any location or territory, as may be required by the company.<\/span><\/li>\n<\/ul>\n

                    Physical requirements<\/strong><\/span><\/p>\n

                      \n
                    • This position requires physical and mental strength.<\/span><\/li>\n<\/ul>\n

                      Direct reports<\/strong><\/span><\/p>\n

                        \n
                      • All Tele-Sales Personal.<\/span><\/li>\n<\/ul>\n

                        To apply for the above position forward your CV to careers@estreamnetworks.net<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

                        Vacancy Position: Sales Supervisor -Retail SBU Report To: Business Manager – Retail SBU Employment Type: Permanent Supervises:\u00a0 Tele Sales Team Gender: Male Location: Victoria Island Lagos   Job purpose As a Sales Supervisor, you are responsible for achieving maximum sales growth and account penetration within the assigned product line, territories and market segment. Responsible for […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7332,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-9213","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.estreamnetworks.net\/enterprise\/wp-json\/wp\/v2\/pages\/9213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.estreamnetworks.net\/enterprise\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.estreamnetworks.net\/enterprise\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.estreamnetworks.net\/enterprise\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.estreamnetworks.net\/enterprise\/wp-json\/wp\/v2\/comments?post=9213"}],"version-history":[{"count":5,"href":"https:\/\/www.estreamnetworks.net\/enterprise\/wp-json\/wp\/v2\/pages\/9213\/revisions"}],"predecessor-version":[{"id":9219,"href":"https:\/\/www.estreamnetworks.net\/enterprise\/wp-json\/wp\/v2\/pages\/9213\/revisions\/9219"}],"up":[{"embeddable":true,"href":"https:\/\/www.estreamnetworks.net\/enterprise\/wp-json\/wp\/v2\/pages\/7332"}],"wp:attachment":[{"href":"https:\/\/www.estreamnetworks.net\/enterprise\/wp-json\/wp\/v2\/media?parent=9213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}